(BANCO DE TALENTOS) Pessoa Analista de Customer Success Júnior I Comercial

BigDataCorp, a leading provider of data technology in Latin America, is seeking a Junior Customer Success Analyst to join their Commercial team. The role focuses on ensuring customer satisfaction, driving sales, and providing support throughout the customer journey. This includes onboarding customers, building relationships, and analyzing data to improve solutions and identify upsell opportunities.

Requirements

• Onboarding customers and establishing relationships
• Monitoring and understanding customer needs
• Data and trend analysis
• CRM updates
• Communication with sales and technical support teams
• Organizational and time management skills

Benefits

• 100% remote work
• Office in RJ and SP with a relaxed work environment
• Opportunities for growth and development
• Flexible hours
• Flexible leave
• Health and dental plan
• Group life insurance
• Meal voucher
• Home office assistance
• Wellhub
• Day Off for birthdays
• Parental Leave
• Daycare assistance
• SESC
• BDC Learning and BDC Decola
• United and always ready to support