Team Manager

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us.

Requirements

• Fluent in English and Spanish; able to communicate effectively (read, write and speak fluently)
• 12 months experience in a customer service/contact centre environment
• 2 years’ experience in a supervisory/leadership role
• Valid work/residence permit for Ceuta
• Strong leadership and people management skills
• Strong working knowledge of customer support operations and key contact centre metrics
• Familiar with contact centre systems, CRMs and performance dashboards

Benefits

• Comprehensive learning and development programmes
• Performance Tool for regular, constructive feedback
• Employee Assistance programme
• Medical insurance
• Life Assurance
• Income Protection
• Pension scheme