Swedish Speaking - Customer Service Agent

Betsson Group, a leading online gambling company with operations in over 20 countries, is seeking a Customer Service Agent specializing in Swedish and English. The role involves assisting customers via email, chat, and telephone, managing accounts, and ensuring responsible gaming practices. The company values a multicultural and friendly work environment and offers a hybrid work model.

Requirements

• Strong communication skills in Swedish and English, both written and verbal
• Proficiency in Microsoft Office
• Background in customer service (face-to-face, online, or via phone calls)
• Ability to multitask and manage time effectively

Benefits

• Lunch provided
• Wellbeing allowance
• Work from home allowance
• Hybrid model
• Remote work (abroad)
• Private Health Insurance
• Life & Corporate Travel Insurance
• Discounts with local companies
• Pension Plan
• Relocation Package