Bern's Steak House

Bern's Steak House is seeking individuals to join their customer care team, ensuring patrons have memorable dining experiences. This role involves handling a high volume of calls, accurately inputting reservations, addressing customer inquiries, and resolving issues in a fast-paced call center environment. The position requires attention to detail, multitasking abilities, and clear communication.

Requirements

• Proven ability in customer service is preferred
• Must work well with others with a friendly but professional work ethic
• Ability to balance timeliness and accuracy under pressure
• Ability to listen and communicate clearly while maintaining proper confidentiality
• Strong problem solving skills
• Must have a flexible schedule and be able to work nights, weekends, holidays

Benefits

• Closed On Monday
• Holiday Bonus Shift Pay for Thanksgiving Day and Christmas Eve
• Custom Supplemental Insurance Coverages Through AFLAC
• Life Insurance Policy (10-, 20-, & 30-year terms)
• Short Term Disability Income Insurance
• Accident Advantage On/Off Job Insurance
• Cancer Protection Insurance
• Critical Care Protection Insurance
• Hospital Choice Insurance
• Bereavement Pay for Loss of Immediate Family, Extended Family, and Pets
• Family First Discounts
• 20% off entire bill at Haven restaurant & bar for employee and up to 3 guests
• 20% off food and non-alcoholic drinks at Bern’s Steak House for employee and up to 3 guests
• 20% off food and non-alcoholic drinks at the Harry Waugh Dessert Room for employee and up to 3 guests
• 10% off total purchase at Bern’s Fine Wines & Spirits retail store
• 20% off entire bill for all meal periods at Élevage SOHO Kitchen & Bar for employee
• 20% off Spa Services at Spa Evangeline for employee
• 20% off Epicurean Theatre classes per online purchase
• Marriott Friends and Family Discount for hotel accommodations
• Complimentary Family Meal and/or $3 Discounted Meal per shift
• Free, Secure, Covered Parking