Recreation Services Representative I- Front Desk

Responsible for the daily operations and customer service responsibilities for recreation services and facilities. Performs a wide variety of other duties as assigned.

Requirements

• Welcomes customers and answers phones and emails.
• Sells memberships and daily admissions.
• Registers participants for programs and events.
• Reserves rentable spaces for patrons.
• Executes facility policies and procedures.
• Basic bookkeeping, filing, and clerical duties.
• Opening and closing duties for the facility depending on shifts.
• Assists with staff trainings and development.
• Supervises part time recreation workers at the reception desk.
• Implementing emergency action plans when necessary.
• Ensures the reception area is tidy.
• Assists in ensuring the facility surrounding grounds remains a safe, clean environment for the public to utilize for recreational activities.
• Distributes department marketing materials to the public.
• Evaluates the effectiveness of recreation programs, areas, facilities, and services.
• Participates in the development of the recreation budget and monitor the expenditure of department funds and record-keeping.