Customer Success Manager - Mid Market

At Benepass, we're making benefits easy. We believe people are the most important asset to any company. Traditional one-size-fits-all benefits packages no longer cut it in today's hybrid and remote-first environment.

Requirements

• 4-6 years of experience in customer success or account management in SaaS, start-up, healthcare, or Benefits space.
• Direct experience working in the the Benefits space
• Proven track record of managing and growing midmarket accounts
• Demonstrated ability to analyze data and business insights to influence stakeholder decision-making
• Ability to interact with customer teams at various levels of technical and non-technical depth, and across multiple levels from end users through C-level stakeholders
• Experience working with cross-functional teams and communicating common customer behaviors to the sales, marketing, and product teams.

Benefits

• 95% coverage of medical, dental, and vision
• $250 WFH setup
• $150/month cell phone + internet
• $100/month Wellness
• Flexible PTO