Counter Manager - Oxford Street

Benefit Cosmetics is searching for a Full-time Counter Manager to achieve sales targets and create exceptional customer experiences on Oxford Street in London. As a Counter Manager, you'll lead and motivate the team to maximize performance, provide waxing and tinting services, and create innovative in-store and external events to boost sales and brand awareness.

Requirements

• Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals
• Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction
• Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets
• Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager
• Communication Leadership: Act as a key communicator between store/department managers and area managers
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks
• Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage and support sales goals
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays

Benefits

• Product Discount
• Staff Sale
• New Launch Gratis
• Annual Leave
• Full Training
• Refer a friend scheme
• Competitive Commission Scheme