German-Speaking Team Leader
Believe ResourcingCape Town, Western Cape, South Africa
Posted December 5, 2025
384000 - 384000 ZAR year
Full Time
About the Company
Believe Resourcing is a full-service recruitment and talent acquisition firm that combines cutting-edge technology with a personal approach to deliver executive search, headhunting, and rapid shortlisting solutions. The company specializes in sourcing technical, hospitality, and virtual workforce talent, and offers end-to-end recruitment process outsourcing (RPO) to accelerate hiring cycles. By integrating data-driven insights with hands-on consulting, Believe Resourcing helps organizations secure high-impact talent that fuels growth. Its unique blend of tech-enabled sourcing, rapid shortlisting, and bespoke client partnership sets it apart in the competitive recruitment market.
Job Description
Our client, a global leader in customer experience solutions, is seeking a German-speaking Team Leader to oversee operations. This is an exciting opportunity to lead a high-performing team, ensuring top-tier service delivery and operational excellence.
Requirements
- Fluent in German (written and spoken) – C1 level or higher.
- Proven leadership experience in a call centre or customer service environment.
- Strong understanding of customer service best practices.
- Ability to motivate and drive a team to meet performance targets.
- Excellent problem-solving and decision-making skills.
- Experienced in working with call centre KPIs and performance metrics.
Benefits
- Competitive Salary
- Leadership Opportunity
- Career Growth