Bay Area Turning Point Inc.

Provide front desk coverage by answering the agency’s 24-hour Domestic Violence and Sexual Violence hotline, greet guests, and receive and handle community donations. Assist the Compliance Department with data entry of hotlines completed by staff and volunteers.

Requirements

• Minimum of 2 years experience in customer service and administrative functions
• Ability to answer multi-line telephone for both business related calls and crisis intervention.
• Ability to multitask and problem solve.
• Sensitivity to clients and knowledge of the issues addressed by the agency
• Ability to manage and adjust to a changing workload
• Must demonstrate knowledge in the use of Microsoft Word, Excel and Publisher.
• Ability to convey concepts and ideas in an orderly, sequential oral and written form
• Strong planning and organizational skills with attention to detail
• Strong customer relations, communication, and leadership skills
• Ability to keep confidential information
• Must have a current Texas Drivers License, clean driving record, and be insurable
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance
• Must be insurable with valid automobile insurance & at least 2 years of verifiable driving experience