Customer Service Coordinator
BATAVIA CONTAINERIllinois, United States
Posted March 6, 2026
45000 - 60000
Full Time
About the Company
BATAVIA CONTAINER, founded in 1961 as a family‑owned business, specializes in custom packaging solutions for a wide range of industries. Leveraging state‑of‑the‑art equipment and continuous process improvements, the company delivers high‑quality products and innovative, tailored designs. A collaborative team approach and rapid, reliable customer support set BATAVIA apart, ensuring that each client receives responsive, dependable service. Over the decades, the firm has consistently updated its technology and facilities to maintain industry leadership while preserving its core values of creativity, quality, and customer focus.
Job Description
Provide support to the Customer Service team by preparing correspondence, assisting with customer orders and inventory tracking, and directing incoming calls.
Requirements
- Customer service driven and focused
- Strong computer skills and knowledge of Microsoft Office Suite
- Able to multi-task under pressure and exhibit organizational skills
- Acute attention to detail
- Ability to build and maintain partnerships with customers
- Self-starter with ambition to take on additional responsibilities
- Excellent phone etiquette and demonstrates exceptional verbal communication skills
- Punctual and able to work with minimum supervision
- Corrugated experience preferred or a strong desire to develop corrugated industry knowledge
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- 401(k) company match
- Paid Time Off (PTO)
