End User Support Specialist

Barings is a leading global financial services firm dedicated to meeting the evolving investment and capital needs of our clients and customers. We are seeking an End User Support Specialist to provide first and second line support to end-users, resolving technical issues, and maintaining high customer service standards.

Requirements

• Hands on experience with Windows 11 Support
• Experience supporting Microsoft 365 (M365) services and applications
• Active Directory (AD) administration
• Experience supporting System Center Configuration Manager (SCCM)
• Azure Active Directory (Azure AD) administration
• Intune for mobile device administration
• Advance knowledge of iOS device management and support
• Experience supporting Exchange Online and On-Prem
• Experience supporting Citrix or AVD
• In depth knowledge of ITIL practices

Benefits

• Medical (including Virtual Care), Prescription, Dental, and Vision Coverage
• Fitness Center Reimbursement Program (Including Online Memberships)
• Employee Assistance Program (EAP)
• Fertility Benefits
• Highly competitive 401(k) Plan with Company Match
• Health Savings Account (HSA) with Company Contributions
• Flexible Spending Accounts (FSA) - Health Care & Dependent Care
• Retirement Health Reimbursement Account
• Basic and Supplemental Life Insurance
• Spouse and Child Life Insurance
• Paid Vacation, Sick Days and Annual Holidays
• Paid Leave of Absences (Maternity Leave, Parental Leave, Caregiver Leave, Bereavement Time)
• Short and Long Term Disability Plans
• Paid Volunteer Time
• Education Assistance Program
• Charitable Matching Gifts Program
• Commuter Reimbursement Program
• Adoption and Surrogacy Reimbursement Program