Intake Coordinator - Per-diem

We are seeking a highly organized, customer-service–driven Intake Coordinator to join our Behavioral Health Support (BHS) team in an onsite, per-diem capacity. This role supports the intake and admissions workflow through administrative coordination, documentation management, and direct communication with clients, families, and referral partners.

Requirements

• Associate’s Degree and/or equivalent relevant experience
• 1–2 years of experience in behavioral health, substance use treatment, healthcare coordination, or healthcare-based customer service preferred
• Current CPR certification (required)
• Strong administrative, organizational, and time-management skills
• Experience with customer service, intake coordination, or sales support functions
• Excellent verbal and written communication skills
• Ability to build rapport quickly with clients, families, and referral partners
• Experience with Kipu EMR and/or Salesforce preferred
• Working knowledge of confidentiality laws, accreditation requirements, and Joint Commission standards
• Strong attention to detail with a focus on documentation accuracy and compliance
• Ability to analyze information, follow procedures, and support quality improvement efforts