Senior Operations Officer -KSA
Bank of JordanEastern Province, Saudi Arabia
Posted August 14, 2025
Full Time
About the Company
Bank of Jordan is a national financial banking institution with a long and proud history in the country. It was one of the first banks to be established in Jordan in 1960 and carried the name of its home. From the very beginning, the bank has adopted a sustainable development and improvement approach for all its financial and banking activities and operations. It has kept up with the accelerating developments witnessed by the banking industry nationally and internationally. The bank has also participated in enhancing the investment sector and promoting economic development in Jordan and the countries in which the bank operates through its comprehensive banking products and services that fulfill client needs and requirements across all categories, including individuals, corporate clients, and institutions. It has further effectively participated in national development projects as well as private sector projects. Today, Bank of Jordan is a leading local bank with a capital of JD 200 million. It has various distribution channels that include branches, offices, and ATMs spread out across Jordan and Palestine, in addition to Electronic and Digital Distribution Channels that include IVR, Internet Banking, Mobile Banking (BOJ Mobile), SMS services, and a contact center (Contact Center). Bank of Jordan Group currently consists of Bank of Jordan – Jordan and Palestine branches, Conventional Wholesale Bahrain Branch, Bank of Jordan - Iraq, Bank of Jordan – Syria, Excel for Financial Investments Company, and Jordan Leasing Company.
Job Description
This position is for a Senior Operations Officer at KSA, focusing on overseeing various bank operations tasks like account management, compliance, and internal reporting. The role involves ensuring quality control, compliance, and process adherence while maintaining a collaborative spirit.
Requirements
- Set unit objectives with staff and supervise performance.
- Review and approve account openings, data updates, and authorizations.
- Oversee deposit linking, renewals, and cancellations.
- Prepare and review correspondence to/from external entities.
- Handle customer transactions and inquiries on letters of credit and bills.
- Manage notifications/amendments to guarantees, bills, and letters of credit.
- Secure original policies with insurance companies.
- Process mortgage release requests.
- Review treasury operations and resolve discrepancies.
- Prepare periodic reports.
- Review and process cheques and escalate issues.
- Maintain organized storage of documents.
- Draft and review approval/notification letters.