Documents Checking & Follow Up officer - Trade Services operations
Bank of JordanJarash, Jordan
Posted September 16, 2025
Full Time
About the Company
Bank of Jordan is a national financial banking institution with a long and proud history in the country. It was one of the first banks to be established in Jordan in 1960 and carried the name of its home. From the very beginning, the bank has adopted a sustainable development and improvement approach for all its financial and banking activities and operations. It has kept up with the accelerating developments witnessed by the banking industry nationally and internationally. The bank has also participated in enhancing the investment sector and promoting economic development in Jordan and the countries in which the bank operates through its comprehensive banking products and services that fulfill client needs and requirements across all categories, including individuals, corporate clients, and institutions. It has further effectively participated in national development projects as well as private sector projects. Today, Bank of Jordan is a leading local bank with a capital of JD 200 million. It has various distribution channels that include branches, offices, and ATMs spread out across Jordan and Palestine, in addition to Electronic and Digital Distribution Channels that include IVR, Internet Banking, Mobile Banking (BOJ Mobile), SMS services, and a contact center (Contact Center). Bank of Jordan Group currently consists of Bank of Jordan – Jordan and Palestine branches, Conventional Wholesale Bahrain Branch, Bank of Jordan - Iraq, Bank of Jordan – Syria, Excel for Financial Investments Company, and Jordan Leasing Company.
Job Description
The Documents Checking & Follow Up Officer will be responsible for reviewing, verifying, and processing letters of credit, preparing correspondence, and coordinating with various parties to ensure smooth process and high-quality service. They will also manage settlements, insurance coverage, and follow up on payment approvals. This role is vital for maintaining bank's operations during times of crisis.
Requirements
- Review and verify letters of credit (issued and incoming) in compliance with international standards.
- Prepare and follow up on correspondence related to bonded warehouse deposits, insurance, and shipping guarantees.
- Coordinate with customers, branches, and correspondent banks regarding documents and payments.
- Manage settlements of credits and drafts, including deferred and guaranteed credits.
- Collect fees and commissions and obtain approvals for restricted-country transactions.
- Monitor insurance coverage and handle administrative requirements.
- Support business continuity and crisis recovery plans.
- Proficiency in English (spoken and written).