The Branch Teller is responsible for providing exceptional service to our customers, processing transactions accurately and efficiently, and balancing a cash drawer daily. This position helps strengthen customer relationships by identifying needs and recommending appropriate products and services.
Requirements
- Provide exceptional customer service
- Process transactions accurately and efficiently
- Accurately balance cash drawer daily
- Identify customer needs and suggest appropriate products or services
- Follow established Know Your Customer guidelines to properly identify customers
- Adhere to all rules and regulations
- Complete Image Capture as needed
- Respond to customer calls and inquiries; transfer calls appropriately when needed
- Assist customers with entry into Safe Deposit Boxes
- Update customer information as needed
- Maintain efficiency with cash drawer, keeping only minimum cash needed
- May balance ATM
- Assist with branch reporting including bank secrecy act log and other bank and mandated reports
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan