Responsible for acting as the customers first point of contact with the bank by providing retail banking products and services. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations.
Requirements
- High School Diploma or equivalent required.
- Work related experience should consist of an in-depth background in Bank Secrecy Act compliance and general banking skills.
- Bachelor’s degree preferred.
- 3+ years of retail banking experience in a financial services industry.
- Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
- Excellent knowledge of bank deposits, lending products, credit products, and services to open accounts.
- Relationship building, collaboration and teamwork.
- Intermediate experience, knowledge and training in all operational activities and terminology.
- Exceptional oral, written and interpersonal communication skills.
- Must exhibit a very professional and helpful attitude along with the ability to interact positively with customers and co-workers.
- Demonstrate ability to identify customer needs and implement an effective solution in a rapidly changing environment.
- Ability to work accurately with close attention to detail.
- Ability to maintain confidentiality of sensitive information.
- Ability to remain flexible in order to adapt to changes in the work environment.
- Ability to work with general supervision while performing duties.
- Ability to communicate with individuals utilizing a telephone; requires ability to hear and speak effectively on the telephone.
Benefits
- Financial Security: 401k plan with company match and immediate vesting.
- Health & Well-Being: Comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
- Building & Supporting Your Family: Adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
- Paid Time Away: Paid vacation days, holidays, and volunteer time off.
- Career Growth Opportunities: Tuition reimbursement, annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.
