Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. We are seeking a Junior Casino Host to represent the Queen Casino & Entertainment on the floor and on the phone with players, providing exceptional customer service and promoting the gaming experience.
Requirements
- Regularly participate in departmental and company meetings and trainings
- Strive to exceed guest expectations by delivering outstanding customer service
- Greet on arrival and regards on departure to Guests visiting in a warm and inviting manner
- Must adhere to all Standard Operating Procedures (SOPs)
- Maintains confidentiality and security of company and guest information
- Strong telemarketing skills and willing to make cold calls to potential and existing guests
- Display excellent interpersonal skills in regard to working with diverse people and levels of authority
- Multi-task to ensure tasks are completed accurately and in a timely manner, with minimal supervision, and show a sense of urgency no matter what the business volume
Benefits
- Tuition Reimbursement
- 401k with company match
- Comprehensive health packages, including a free option for Full-time Team Members
- Paid Time Off