Ansprechpartner im Kundensupport (m/w/d) - 20% Remote
AZOWO GmbHBaden-Württemberg, Germany
Posted August 7, 2025
Full Time
About the Company
AZOWO GmbH is an ISO 27001-certified SaaS platform specializing in fleet software, digital fleet management, and mobility solutions for companies, municipalities, and energy providers. Offering a comprehensive suite of services including corporate car sharing, e-fleet conversion, and intelligent booking algorithms, AZOWO supports the transformation and digitalization of mobility while prioritizing sustainability goals. With real-time vehicle data integration, automated reporting, and a customer success team, AZOWO provides a central interface for efficient, seamless operations.
Job Description
The company is seeking a Contact Person in Customer Support to be the central point of contact for customer inquiries, resolving complaints, documenting interactions, and forwarding complex issues. Responsibilities include writing help articles, redirecting calls, and maintaining a high level of customer service within a team-oriented environment.
Requirements
- Completed commercial training or an equivalent educational qualification
- Enjoy communicating with customers
- Act professionally
- High level of service and customer orientation
- Team player
- Ability to remain calm under pressure
- Fluent German
- English proficiency
Benefits
- Company pension scheme
- Corporate Benefits
- EGYM Wellpass
- D-TICKET Job (Jobticket)
- Fruit and drinks in the office
- A competitive salary package
- Collaboration with a highly professional, motivated, and inspiring team
- A open and appreciative corporate culture with flat hierarchies and short decision-making processes
- A modern, top-equipped workplace
- Hybrid Work
