The Grill Room Host/Hostess PM
Avion HospitalityNew Orleans, Louisiana, United States
Posted May 8, 2025
Full Time
About the Company
Avion Hospitality is a hospitality services provider that delivers reservation management, front desk support, housekeeping, and stewarding services to hotels and lodging establishments, ensuring seamless guest experiences through professional staff and efficient operations.
Job Description
The Grill Rooms is seeking a friendly and professional Host/Hostess to ensure a positive first and last impression for guests. Responsibilities include greeting guests, escorting them to their tables, managing reservations, providing excellent customer service, and maintaining a clean host stand area.
Requirements
- Greet guests with a warm and friendly smile
- Escort guests to their tables and present menus
- Take reservations and manage the waitlist
- Understand the menus and cocktail service in detail
- Provide excellent customer service to guests
- Work in a high-volume environment
- Work a flexible schedule, including weekends and holidays
- Answer multiple phone lines and take accurate messages
- Operate POS system to process payments and manage orders if needed