IT Administrator

We are looking for an IT Support Administrator to join our global IT team. The role involves providing support for local and global offices, installing and configuring computer hardware and software, and troubleshooting server, network, and other IT related issues. The successful candidate will have initial experience in IT and be passionate about the technology industry.

Requirements

• Training or education in the field of IT
• 1-2 years of experience in a similar IT admin/support/helpdesk role
• User and computer administration via Active Directory or similar tools
• General network administration and troubleshooting
• Good understanding of ticketing system administration and O365 applications
• Good knowledge of Windows operating systems (Windows 10 & 11)
• Knowledge of Microsoft Teams and OneDrive is welcome
• Hands on experience installing IT hardware and software
• Experience in configuring mobile phones is welcome (both - iPhones and Android phones)
• Strong organizational skills and good time management
• Proven troubleshooting skills and the ability to stay calm and methodical under pressure
• Experience drafting and documenting technical procedures and protocols for end users
• Excellent communication skills; good level of English & German language skills are required. Other European languages are welcome although not critical (English will be your primary communication language due to our global presence)

Benefits

• Competitive market-based compensation
• Work-life balance through a hybrid working model
• Career progression and internal mobility opportunities
• EUR 1.000,00/Year towards our Tuition Reimbursement Program
• Employee Referral Program
• Corporate Donation Matching Program
• Company sponsored events / regular team building events
• 30 PTO/Year, plus all public holidays and access to AvePoint holidays!