The Branch Experience Manager at the Mobile Branch will guide, oversee, train, and evaluate the performance of branch staff and solve problems within established policies and guidelines. In this position, the employee will utilize service skills to deliver a delightful member and staff experience.
Requirements
- Significant financial service and sales experience is required
- Must be proactive in maintaining member satisfaction and meeting member needs
- Must demonstrate the ability to work under a sales goal or sales quota system, and to meet branch sales objectives
- Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism
- Must work on weekends and serve in a relief capacity at other branches when needed