We are hiring for our soon-to-open AutoCamp Asheville. We invite you to apply to AutoCamp to join our adventure as a Front Desk Night Auditor.
Requirements
- Greet and welcome guests by speaking in a warm, friendly and courteous manner.
- Support guests with registration and accommodation assignments, helping with special requests when needed and possible.
- Guide guests with check-ins/check-outs in an efficient and friendly manner, and in accordance to Autocamp’s policies.
- Collect and distributes messages for guests.
- Pre-register, block and take reservations; and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
- Resolve guest complaints and assists with inquiries that relate to Autocamp’s services, events, directions, local attractions, etc.
- Assist in solving billing discrepancies.
- Perform cancellations according to procedures.
- Follow through and complete Supervisor’s checklist by end of shift.
- Ensure that all information pertinent to the desk or related areas is passed on to the following shift manager or supervisor.
- Attend department meetings.
- Driving the shuttle van.
- Perform any other duties as requested by Supervisor.
Benefits
