Change and Communications Specialist

We're looking for an experienced Change and Communications Specialist to join our team in a full-time, permanent, hybrid role based in our Melbourne CBD office. In this role, you'll play a key part in supporting major initiatives across the business by delivering clear, engaging communications and structured change approaches that help our people and customers adapt and succeed.

Requirements

• Degree in Communications, Change Management, Business, or similar
• 5+ years' experience in change management and/or communications
• Strong knowledge of change frameworks (e.g. Prosci, ADKAR) and communication best practices
• Proven experience delivering change and communication strategies across diverse stakeholder groups
• Ability to map stakeholders and tailor change and communications approaches
• Strategic thinker who can execute effectively in a fast-paced environment
• Excellent written and verbal communication skills, with a strong focus on plain English storytelling
• High attention to detail with strong project and content management skills
• Confident collaborator who can engage at all levels and work independently
• Adaptable, innovative, and comfortable challenging the status quo
• Telco industry experience is an advantage

Benefits

• 26 weeks paid parental leave for both primary and secondary caregivers
• Discounted internet up to the value of $109 per month
• 20% off our Mobile services
• Flexible working arrangements
• Employee Assistance Program (EAP)
• Discounts with big names like Specsavers, HCF and many more
• Celebrating you! With monthly rewards and recognition
• Internal training and resources for you to continue to learn, grow and achieve your career goals
• Yearly allowance for amazing Aussie merch
• Fitness Passport for access to multiple gyms and pools across Australia