Client Support Consultant
Atticus Advisory Solutions IncManila, Philippines
Posted March 4, 2026
Full Time
About the Company
Atticus Advisory Solutions Inc specializes in scaling offshore ERP delivery by integrating recruiting, management, and upskilling into a single model that functions as a reliable extension of client teams. The firm places over 1,000 seasoned consultants across NetSuite, SAP, Acumatica, and Odoo ecosystems, supporting implementation, integration, QA, support, and finance operations for growth‑minded enterprises. Distinctive strengths include a 91% staff retention rate, 48‑hour validated shortlists, KPI‑driven delivery, and a culture‑focused retention framework that minimizes rework and preserves knowledge. With a decade of expertise and a portfolio of 30+ clients, Atticus delivers predictable margins, zero productivity loss, and scalable offshore talent solutions that grow alongside its partners.
Job Description
We are looking for proactive and client-focused Client Support Executives/Sr. Client Support Executives to join our growing team in SEA, acting as local point of contact for clients in the Philippines, and play a key part in ensuring a smooth experience for users of our digital solutions.
Requirements
- Bachelor's degree in Business, IT, or related field
- 2+ years of client-facing experience, preferably in the tech/SaaS/CPG domain
- Strong communication skills in Filipino and English
- Customer-focused with the ability to build and maintain strong client relationships
- Ability to travel locally for client visits as required
- Self-motivated with the ability to work independently and remotely with an India-based team
- Proficient in using digital tools such as email, MS Excel and PowerPoint, Google Sheets and Slides, mobile apps, and communication platforms like WhatsApp, etc.
- Experience in FMCG (Fast-Moving Consumer Goods), Van Sales, or SaaS-based implementations
- Familiarity with CRM/DMS/Field Force solutions
- Asana or similar project management tools
