Digital Account Manager

Digital Account Manager is responsible for managing and growing a portfolio of high-value, strategic accounts across North America and Europe. The role involves building strong executive relationships, driving alignment with customer objectives, and expanding existing accounts by identifying upselling, cross-selling, and solution enhancement opportunities.

Requirements

• 5-8 years of experience in software/SaaS or digital manufacturing solutions sales
• Demonstrated success with renewals/migrations and recurring revenue models
• Strong commercial acumen: terms negotiation, contracting, pricing, and legal coordination
• Fluency with Salesforce, structured account planning, and executive selling
• Consultative, value-based selling to plant operations, engineering, and IT/OT stakeholders
• Willingness to travel (~40-50% NA; ad hoc EU support)
• Familiarity with sales methodologies such as Miller Heiman, MEDDICC, or Challenger
• Proven ability to navigate complex sales cycles involving cross-functional teams, technical evaluations, and executive-level engagement
• Experience landing net-new business in underpenetrated markets and expanding wallet share within strategic accounts

Benefits

• Competitive starting salaries
• Overtime pay eligibility
• Paid vacation
• Company paid short- and long-term disability and life insurance
• Comprehensive health benefits
• 401K matching program
• Employee Incentive Bonus program
• Optional Employee Share Purchase Program
• Flexible work schedules
• Employee events
• Free coffee beverages
• Employee referral program
• Safety shoe programs