Digital Account Manager is responsible for managing and growing a portfolio of high-value, strategic accounts across North America and Europe. The role involves building strong executive relationships, driving alignment with customer objectives, and expanding existing accounts by identifying upselling, cross-selling, and solution enhancement opportunities.
Requirements
- 5-8 years of experience in software/SaaS or digital manufacturing solutions sales
- Demonstrated success with renewals/migrations and recurring revenue models
- Strong commercial acumen: terms negotiation, contracting, pricing, and legal coordination
- Fluency with Salesforce, structured account planning, and executive selling
- Consultative, value-based selling to plant operations, engineering, and IT/OT stakeholders
- Willingness to travel (~40-50% NA; ad hoc EU support)
- Familiarity with sales methodologies such as Miller Heiman, MEDDICC, or Challenger
- Proven ability to navigate complex sales cycles involving cross-functional teams, technical evaluations, and executive-level engagement
- Experience landing net-new business in underpenetrated markets and expanding wallet share within strategic accounts
Benefits
- Competitive starting salaries
- Overtime pay eligibility
- Paid vacation
- Company paid short- and long-term disability and life insurance
- Comprehensive health benefits
- 401K matching program
- Employee Incentive Bonus program
- Optional Employee Share Purchase Program
- Flexible work schedules
- Employee events
- Free coffee beverages
- Employee referral program
- Safety shoe programs