Customer Operations Assistant

Atlas is building an operating system for restaurants and aims to make it easy to start, run, and grow a restaurant online and offline. They are looking for a part-time Customer Operations Assistant to prepare and install hardware at restaurants, manage their own accounts and handle on-site tasks. This role is crucial for maintaining high standards of customer satisfaction and driving positive ROI.

Requirements

• Follow checklists precisely
• Proven experience dealing with customers
• Tech-savvy: pairing Bluetooth/Wi-Fi devices, scanning QR codes, basic network settings
• Reliable and punctual
• Speaks and writes clearly and articulately
• Comfortable working on-site in restaurants and lifting/positioning devices/stands
• Ability to handle ambiguity
• Lives in Singapore and has a valid working pass

Benefits

• Work with a fast-growing, at the same time, lean and mean team
• Have a lot of ownership and drive your own results and progression
• Smart people who sweat the details and push for the highest standards
• Training and in-house opportunities to help you grow