Client Intake & Growth Coordinator

The Client Intake & Growth Coordinator owns the front door of Atlas Home Health. You will be the first point of contact for families exploring care for a loved one. Your responsibility is to respond quickly, build trust, ask the right questions, and convert inquiries into scheduled consultations with leadership. This role directly impacts company growth.

Requirements

• Respond to inbound phone, web, and referral inquiries quickly and professionally
• Conduct initial intake conversations with families to understand needs
• Build trust and confidence during emotionally sensitive conversations
• Schedule qualified consultations for leadership
• Manage outbound follow-up calls, emails, and text touchpoints
• Maintain accurate documentation in CRM systems (Salesforce, Mailchimp, etc.)
• Track and report key metrics including appointment set rate and follow-up cadence

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance