The Universal Banker creates a positive customer relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank’s products and services, delivering best in class customer experience, sales/service solutions, and handling teller transactions.
Requirements
- Create customer loyalty through needs based conversations
- Develop and maintain knowledge of bank products and services
- Proficiency in digital channel technology
- Drive proactive sales conversations
- Acquire new customers
- Promote the branch’s overall growth
- Partner with other lines of business
- Uncover and provide solutions for lending needs
- Serve as a contact for customer problem resolution
- Review individual performance and make necessary adjustments
- Perform teller functions and cash transactions
- Adhere to all applicable laws and regulations governing bank operations
- Manage risk through adherence to all policies and procedures
- Perform complex branch operational duties as assigned
- Ensure that all required training is successfully completed
Benefits
- Comprehensive benefits package
- Applicable incentive compensation plan
- Discretionary profit sharing bonus program