Client Service Representative (Downtown Frederick)

The Client Service Representative delivers best-in-class client experience, sales/service solutions, and handles teller transactions. The role requires excellent customer service skills, computer proficiency, and the ability to adapt to change.

Requirements

• Represent the Bank to clients, prospects, and guests in person, by telephone, or by email in a courteous, professional manner.
• Provide accurate information regarding Bank services, products, policies, and procedures.
• Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services.
• Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes.
• Perform all duties of a Teller to include: Provide excellent client experience, perform basic client and cash transactions, balance cash each day, identify referral opportunities to contribute to branch goals.

Benefits

• Comprehensive benefits package (details available at https://www.atlanticunionbank.com/about/careers/benefits)
• Applicable incentive compensation plan for the position
• Discretionary profit sharing bonus program