Program Manager, Onboarding Transformation

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Program Manager within Onboarding Transformation plays a pivotal role in on-time delivery and strategic prioritization of Customer Success initiatives that enhance operational efficiency and result in large scale process improvement across Onboarding Success.

Requirements

• Develop and implement best practices in project management and operational excellence
• Foster a culture of continuous improvement
• Communicate effectively across teams and leadership
• Collaborate with cross-functional teams to align strategies and achieve shared organizational goals
• Utilize tools such as Jira, SharePoint, Smartsheets, Salesforce, and Cloud Coach to manage project tracking and communications

Benefits

• Health and financial benefits
• Commuter support
• Employee assistance programs
• Tuition assistance
• Employee resource groups
• Collaborative workspaces
• Flexible work arrangements
• Digital collaboration tools
• Company culture based on learning, support of an engaged team, and an inclusive environment