Orlando Onsite Technical Support & Sales Representative

Technical Support & Sales Representative- Orlando, FL. Work in our office located at 4000 Millenia Blvd, Orlando, FL 32839. Make money moves with Asurion! $20 per hour is the guaranteed minimum pay. After training you will move to a Pay Per Experience model where you will get paid for each completed conversation with a customer. Our top experts make up to $32+/hour.

Requirements

• High school diploma or equivalent
• Customer service experience and a high sales acumen
• Ability to retain knowledge- Learns and memorizes product information and system tools
• Friendly, Professional, Respectful – Projects a warm and friendly demeanor, exhibits professionalism and respect.
• Flexible - Ability to meet the needs of each customer, adapting and flexing to customer needs and business needs, accordingly
• Persuasion- Ability to address customer needs while understanding how those pertain to product offerings and sales opportunities
• Organization – Multitasks with speed and accuracy
• Problem Solving – Ability to efficiently resolve issues and meet customer expectations while maintaining a standard of quality customer service
• Dedication- Reliable track record in attendance and performance
• Ability to spend 4-8 hours per day sitting and working at a computer in a call center environment (noise levels, using headset 90% of the time)
• Computer literacy (type 25-35 words per minute and learn call center software)
• Working knowledge of (or ability to learn) multiple hardware platforms and operating systems (Windows, Android, Blackberry OS, Apple iOS, wireless technology, wireless equipment and applications)
• Bilingual skills are a plus
• Ability to achieve sales and customer experience goals and objectives

Benefits

• Competitive pay and inclusive benefits
• Career growth opportunities
• Ongoing training to grow your skills
• Affordable medical, dental and vision benefits program (Some plans average under $20/paycheck for single coverage; rates vary by location)