Santa Catarina, Brazil
Posted April 12, 2025
Full Time
About the Company
Asksuite developed the first AI-powered robot for hotel service and is a global pioneer in the hospitality/tourism industry.
Job Description
We are looking for a Global Customer Success Coordinator to lead our Customer Success Enterprise team, serving global hotel chains. The role involves leading a multicultural team, ensuring quality of service, and developing team members through 1-1s, feedback, and team-building initiatives.
Requirements
- Previous experience in leading Customer Success teams in SaaS B2B companies
- Experience in Enterprise/high-touch accounts and personal touch with some key accounts
- Fluent English and/or Spanish
- Availability for a hybrid model in Florianópolis/SC
Benefits
- National health plan and no copayment
- Dental plan
- Flash Benefits Card: R$1,250.00
- Wellhub (formerly Gympass)
- Monthly Education Assistance: Up to R$200.00
- Psychological Assistance
- Life Insurance
- Leve: Consultancy and Financial Well-being
- Moving Assistance (if necessary)
- Birthday Off
- Flexible hours
