Técnico(a) de Suporte Aplicacional
AscendingLuanda, Luanda Province, Angola
Posted October 6, 2025
Full Time
About the Company
ASCENDING delivers scalable, high‑availability cloud solutions that empower businesses to modernize and optimize their IT infrastructure. By leveraging advanced analytics, the team assesses existing environments and guides clients through seamless migration to AWS, Kubernetes, and serverless architectures. The firm’s expertise spans cloud engineering, DevOps, CI/CD, containerization, big‑data lakes, and UX/UI, ensuring end‑to‑end performance and reliability. ASCENDING’s distinctive approach combines rigorous measurement, tailored staffing solutions, and a focus on cutting‑edge technologies to help organizations achieve resilient, future‑proof systems.
Job Description
We are looking for a professional for the position of Application Support Technician at a multinational company with a strong presence in the Angolan market in the field of Telecommunications.
Requirements
- Bachelor's degree in Computer Engineering, Information Systems, Management Information Systems, or equivalent field;
- Minimum 2 years of experience in technical support positions;
- Solid knowledge of SQL for data analysis and problem-solving;
- Experience with ticket management tools (e.g. Jira, OTRS);
- Ability to read and interpret logs and error messages.