Technical Account Manager

As a Technical Account Manager at Asana, you'll be a strategic technical advisor to our largest and most complex enterprise customers. You'll partner deeply with customer stakeholders to drive technical enablement, ensure sustained adoption, and align Asana's capabilities with their long-term goals.

Requirements

• 5+ years in a customer-facing consultative technical role (TAM, Solutions Engineer, Implementation Consultant, etc.) in the SaaS space, supporting large enterprise customers with complex needs
• Demonstrated ability to manage and influence senior technical and business stakeholders in high-stakes environments
• Strong technical acumen - able to confidently speak to APIs, integrations, authentication protocols (SAML, SCIM), and technical architecture
• Strong communicator with excellent documentation, facilitation, and presentation skills

Benefits

• At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission
• We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law
• We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations