Support Operations Manager
Apollo.ioUnited States
Posted October 28, 2025
150000 - 150000 USD year
Full Time
About the Company
Apollo.io streamlines sales processes with a vast contact database and automated engagement tools.
Job Description
Apollo.io is a leading go-to-market solution for revenue teams, serving over 500,000 customers globally. They are seeking a highly analytical and versatile Support Operations Manager to build and manage scalable programs for process improvement, automation, and AI adoption. This role will also be responsible for Analytics, reporting, and insights to optimize Support's performance and drive growth for Apollo.
Requirements
- 3–5 years of experience in Support Operations, RevOps, or Business Operations.
- Experience in program management of cross-functional initiatives.
- Strong analytical background with hands-on experience in data reporting and visualization.
- Hands-on experience with support platforms (Intercom, Zendesk, Salesforce Service Cloud, or similar).
- Excellent communication and collaboration skills.
Benefits
- Remote Work
- Dental & Vision
- Maternity Benefits
- Life/Disability
- 401K Plan
- Mental Health and EAP Assistance
- Office Equipment Allowance
- Travel Insurance
