Support Engineer
ApnaBengaluru, Karnataka, India
Posted July 14, 2025
Full Time
About the Company
Founded in 2019, apna.co is India's Largest Early Talent Hiring platform connecting over 6 Cr+ job seekers, 7 Lakh+ employers across 900+ cities pan India Trusted by India's leading enterprises such as Teleperformance, Zomato, HDB Financial Services, Bluestar, TVS, Fusion, Alorica, Teamlease, Lifestyle, ShopperStop, CIELHR, Kotak, Paytm, Quess, Chola, Bajaj, TMI, Adecco, Axis Bank, Flipkart, Medplus, Zebronics, Lenskart, Apollo and more. We specialise in enterprise hiring solutions for sectors Retail, BFSI, BPO, Staffing, Hospitality, Healthcare, Education, Manufacturing, Energy, IT & more Backed by the best - Tiger Global, Sequoia Capital, Lightspeed, GSV Ventures, Rocketship, Insight Partners, Owl Ventures, Maverick Ventures & Greenoaks In addition, apna has also partnered with India's leading public & government organisations such as NSDC, Ministry of Defence, UNICEF Yuwaah, Ministry of Minority Affairs of India, to provide better skilling and job opportunities to candidates across the country. apna powers AICTE's career portal enabling over 3 Million students across 22,000 colleges in 2,500+ cities to find opportunities. Looking to explore hiring solutions for your enterprise, write to [email protected]
Job Description
We’re looking for a skilled and service-oriented L1 EUC Engineer to join our EUC team and provide support for end-user computing environments.
Requirements
- Support Apna’s IT Operations
- Address user tickets related to hardware, software, and networking issues
- Ensure timely patching, software installations, and updates on end-user devices
- Conduct remote troubleshooting and resolve technical issues
- Set up and configure laptops, desktops, and mobile devices for new joiners
- Build software packages and manage Mac, Windows, and iOS/Android devices through MDM
- Coordinate with L2/L3 teams for escalations and follow-ups
- Comply with all company policies and procedures