Senior Technical Agent with German

Senior Technical Agent with German job opening at AnyTech365 in Sofia, Bulgaria. Job involves handling customer support calls and inquiries, troubleshooting IT issues, and supporting other teams.

Requirements

• Fluency in German and strong English skills
• Minimum 2 years of IT-related education + at least 1 year of experience in IT support/helpdesk
• Strong communication skills and customer service orientation
• Solid technical knowledge: remote tools, Windows/macOS, MS Office, basic computer maintenance
• Organized, proactive, and motivated to grow in a fast-paced international environment

Benefits

• Attractive base salary + performance bonuses
• Meal vouchers up to 200 BGN/month
• Fully covered Multisport card
• Premium private health insurance
• Paid initial training + continuous development programs
• Real opportunities for career growth in a stable European tech leader
• A vibrant, international office culture with regular incentives and team events