Bilingual Spanish Answering Service Care Operator
Answering Service CareTexas, United States • Florida, United States
Posted June 11, 2025
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Full Time
About the Company
Answering Service Care (ASC) is a 24/7 live answering and customer engagement platform that serves over 4,000 businesses across diverse industries such as law, healthcare, real estate, and hospitality. Leveraging five decades of experience and a team of 200 industry‑trained professionals, ASC delivers reliable call handling, lead intake, appointment scheduling, and secure messaging while integrating with more than 6,000 applications. The company distinguishes itself with a family‑owned culture that prioritizes long‑term client relationships, bilingual and HIPAA‑compliant operators, and a comprehensive suite of digital tools—including live chat, spam blocking, and payment IVR—ensuring a seamless first impression for every caller. ASC’s commitment to personalized, technology‑enabled support makes it a trusted partner for businesses seeking to never miss a call and maintain professional customer communication.
Job Description
About Answering Service Care: A Legacy of Excellence in Customer Service. For over 50 years, Answering Service Care (ASC) has been a trusted live answering service for more than 4,000 businesses nationwide.
Requirements
- Bilingual English/Spanish
- Strong verbal and written communication skills
- Ability to multi-task and remain focused in a fast-paced environment
- Excellent listening skills and a keen attention to detail
- Empathetic and compassionate approach to customer interactions
- Intermediate to advanced computer skills
- Ability to maintain positivity and patience under pressure
Benefits
- Health/Dental/Vision Coverage
- PTO
- Employee Assistance Program
- Childcare Reimbursement
- Gym Membership Reimbursement