Service Lead

Ampersand Brands is a growing portfolio of beloved confectionery brands. As a part-time Service Lead, you will be a keyholder and member of the leadership team, helping to drive store-level financial and operational results, and ensuring every guest has a positive and inspiring experience.

Requirements

• Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
• Keep your team focused on guest engagement, sampling and sharing product knowledge
• Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
• Assist in training, developing and motivating team members
• Assist the Store Manager with paperwork, ordering, inventory management
• Maintain visual and merchandising standards and ensure store cleanliness
• Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
• Be a champion of Lolli & Pops inside and outside of the store