Sales Support Associate

Sales Support Associate plays a vital role in ensuring efficient and effective operation of sales, customer service, and order fulfillment processes. They will collaborate with various departments to gather and analyze data, generate reports, and provide insights to support decision-making and performance evaluation.

Requirements

• Problem-solving Abilities to identify issues, troubleshoot problems, and find solutions to ensure smooth sales and order fulfillment process.
• Strong mathematical, analytical, and organizational skills
• Computer Proficiency (expertise in CRM systems, inventory management software, Excel, MS tools for data entry, reporting and communication)
• Adaptivity and Flexibility to handle changing priorities, tight deadlines, and evolving business needs in a dynamic HOTBOX Distribution environment.
• Reporting Skills to generate reports, analyze data and provide insights to support decision-making, performance evaluation, and process improvements in sales and order fulfillment operations
• Team Player and ability to work collaboratively with the sales team, delivery team, and other departments to ensure seamless operations and customer satisfaction.
• Excellent oral and written communication skills
• Proven ability to handle multiple projects simultaneously
• Strong attention to detail to ensure accuracy in order processing, customer information, and data entry tasks.

Benefits

• None specified