Concierge - Call Center (Remote, $18/hour)

American Specialty Health Incorporated (ASH) is seeking a Concierge to join our ASHCare Managed Services department. The Concierge is an essential role dedicated to enhancing the experience and coordination of clinical, virtual, and fitness-related services and programs.

Requirements

• High School Diploma or GED certificate required
• 1 year Experience with Call Center or Customer Service operations, preferably in a Managed Care or Health Care environment required
• Computer proficiency in MS Office; Outlook, Word, Excel, SharePoint experience required
• Demonstrated technical proficiency and ability to learn and use multiple internal and external systems, platforms, and tools to support program operation and caller needs
• Ability to display excellent customer service to meet the needs and expectations of both internal and external customers
• Ability to effectively organize, prioritize, multi-task and manage time
• Ability to exercise strict confidentiality in all matters

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan