Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Requirements
- Minimum 3 years of proven experience in travel industry TMC/Agency
- Proficient in English- Verbal & written skills
- Passion for excellence in client service, including proactive anticipation of needs
- Native GDS expertise (Sabre is preferred)
- Professional communication (written and verbal)
- Attention to detail
- Act with integrity, and look after personal traveler information
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Understanding in international travel requirements and destination knowledge is must
- Understand customers’ needs to propose best alternatives in terms of pricing/routing
- Resolving customer issues quickly and independently / with supplier
- Teamwork and openness to feedback
Benefits
- Flexible benefits tailored to each country
- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources to support you and your immediate family
- Travel perks with choice of deals each week from major travel providers
- Access to over 20,000 courses on learning platform
- Leadership courses
- New job openings available to internal candidates first
