Service Management Coordinator

We are looking for a Service Management Coordinator to join our IT Service Management team. The successful candidate will play a vital role in bringing together technical and non-technical teams to define requirements, ensure SLA's and regulatory demands, and resolve escalated issues.

Requirements

• Good communication skills in English (oral and written)
• Experience with tools such as Grafana, Jira, Confluence, and Google Drive
• ITIL familiarity
• Basic troubleshooting skills in browser console
• Excellent value-driven/data-driven prioritization skills

Benefits

• Stable and flexible working environment
• Career growth opportunity
• Training and professional development events
• Health insurance
• Competitive remuneration and benefits
• Teamwork and accountability
• Sense of community and defined company culture
• Diverse workplace
• Modern comfortable office in the center of St Julians
• Corporate parking near our office
• Gym reimbursement after successfully passing the probationary period