Customer Service Representative

Allied Printing Services, Inc. is a family-ran, full-service commercial and financial printer seeking a Customer Service Representative to join their growing team. The Customer Service Representative plays a critical role in connecting customers, sales, and production, ensuring customer requirements are met across print, production, finishing, mailing, and fulfillment services.

Requirements

• High School Diploma or equivalent
• 3–5 years of experience in print industry client services, administrative support, or manufacturing operations
• Previous experience in account management, customer service, production planning, or estimating within printing or manufacturing environments preferred
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to manage deadlines, prioritize workload, and multitask effectively
• Proficiency with computers and experience using ERP systems
• Ability to work independently, exercise sound judgment, and communicate strategic production plans
• Detail-oriented mindset with a strong focus on accuracy and customer satisfaction
• Team-oriented approach with a solution-focused attitude in a fast-paced environment

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Disability
• 401(k)
• 401(k) match
• Employee Assistance Program
• Voluntary Benefits: Critical, Accident, Hospital Indemnity
• Paid Time Off: Vacation, Sick, Holiday
• 2nd (12%) & 3rd (15%) shift differentials
• Paid Weekly
• Growth Opportunities
• Employee Referral Bonus
• Work-Life Balance
• Great Company Culture