Customer Service Representative
All Star AutomotiveColumbia, Missouri, United States
Posted September 3, 2025
Full Time
About the Company
All-Star Automotive is a trusted automotive repair and maintenance service established in 1993, serving Columbia, MO with two locations. Specializing in comprehensive repairs from preventative maintenance to engine overhauls, the company offers ASE Certified technicians, free inspections, and a 5-year warranty on most services. All-Star Automotive prioritizes customer convenience and long-term vehicle health, ensuring top-notch service and peace of mind.
Job Description
Automotive Customer Service Representative is seeking a driven individual to join a fast-paced auto repair shop with a focus on building strong customer relationships. The role involves supporting sales, providing excellent customer service, and maintaining shop productivity. The shop invests in its people and encourages growth.
Requirements
- Build lasting relationships with customers rooted in trust and transparency
- Support Sales transactions and promote ongoing services
- Monitor and support Customer Satisfaction Index goals
- Drive company culture and vision
- Collaborate across departments to keep operations smooth & friendly
- Maintain performance standards
- Drive Efficient and Profitable Sales
- Contribute to shop productivity and customer loyalty
- Customer Service Representative Compensation and Benefits
Benefits
- Health / Medical / IRA Retirement plan
- Paid holidays
- Paid vacation
- Small-town living, Midwest values, and a great place to raise a family
- 401(k)
