Director of Customer Success

Align Managed Services seeks an experienced and strategic Director of Customer Success to lead and scale our client success function across our financial services client base.

Requirements

• 7–10+ years of experience in a client-facing role within Managed Services, Cybersecurity, Technology Consulting, or IT Services, preferably supporting financial services firms
• Demonstrated success managing complex, high-touch client relationships and executive stakeholders
• Prior experience working with Financial Services, Hedge Funds, RIAs, Private Equity, or Alternative Investment Managers is strongly preferred

Benefits

• Opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills