Customer Success Specialist

We're looking for a Customer Success Specialist to join our distributed team. As a Customer Success Specialist, you'll actively manage a group of customers on their journey from implementation onward and support the sales team's efforts to win new and renewal customers.

Requirements

• Minimum 3 years in sales/customer experience management
• Scrappy mentality
• Technical curiosity or experience
• Proven ability to educate executive decision-makers
• Proven track record of expansion and product adoption within your book of business
• Excellent creative and critical thinking skills
• Strong communication and presentation skills
• Adaptable nature
• Proven ability to manage multiple complex customer journeys at once