AlayaCare is seeking an Agentic Implementation Consultant to lead end-to-end implementations of AlayaFlow Agentic AI for homecare organizations. The successful candidate will guide customers from early discovery to broader rollout, helping teams shift from reactive processes to agentic workflows with measurable impact.
Requirements
- Bachelor's degree (e.g., B.Sc., B.Comm. or equivalent experience)
- 4–6 years of experience in a customer-facing implementation, consulting, operations, or project-driven role
- Proven delivery: A track record of leading projects from discovery through rollout with measurable business impact
- Project & change management skills: Strong instincts around scoping, planning, risk identification, and stakeholder alignment, with experience supporting change where workflows and roles are evolving
- Domain exposure to homecare/home health operations (e.g., scheduling, visit verification, workforce coordination) or adjacent healthcare delivery workflows
- Analytical & data-driven mindset: Comfortable working with operational data, defining success metrics, tracking trends, and building simple ROI/value models (spreadsheets and/or BI tools)
- Executive presence & communication: Able to frame options, explain trade-offs, and make recommendations backed by data; skilled at translating complexity into clear narratives for executives, managers, and frontline teams
- Customer-focused judgment: You are customer-obsessed but grounded in what will work operationally and at scale, and you’re willing to push back to guide customers to sustainable solutions
- Entrepreneurial, builder mindset: A self-starter with a bias for action who enjoys creating frameworks, templates, and processes where none exist
- Technical & product aptitude: High comfort with modern SaaS tools; able to quickly learn configuration screens, with a solid understanding of basic JSON structures, system behaviour, integrations, and API logic
- Experience implementing AI, automation, or workflow engines in operational environments
- Startup-style experience leading zero-to-one projects, experimentation, and iteration is an asset
- Background with homecare software platforms (e.g., AlayaCare or similar) is an asset
- Bilingual in French and English is an asset
- Exposure to formal change or project management frameworks (e.g., Prosci/ADKAR, PMP, Agile); related certifications are considered an asset
Benefits
- Equity in a well-funded, scaling company
- Comprehensive health benefits, telemedicine, and lifestyle spending accounts
- Parental leave top-up and family support programs
- Inclusive by Design
- Flexible vacation
- Wellness Fridays
- Volunteer time off
