Customer Service Representative – Telecom & Managed Services (BPO & Billing Experience Required)

AireSpring is an award-winning provider of Cloud Communications and Managed Connectivity Solutions. AireSpring provides next-generation communications solutions including AireContact®, AirePBX® - Business VoIP Phone Systems, SIP Trunking, MPLS, and Dedicated Internet Access.

Requirements

• 4+ years of customer service experience in telecom, billing, or managed services
• BPO experience is a must
• Strong background in state-sign customer service billing support
• Excellent communication and problem-solving skills
• Familiarity with telecom industry standards, billing platforms, and troubleshooting procedures
• Experience with major telecom providers (Verizon, AT&T, T-Mobile, Comcast, etc.) is a plus

Benefits

• Competitive compensation & benefits
• Growth opportunities in a fast-growing telecom & managed services company
• A dynamic, team-oriented work environment with industry leaders