Collections Specialist - Shared Service Center

AIR Communities is a multifamily housing owner and operator seeking a Collections Specialist for its Shared Service Center team. The role involves contacting account holders to collect outstanding payments, working in-office 5 days a week. The company values relationships and offers a competitive total compensation package, opportunities for professional development, and a diverse and inclusive work environment.

Requirements

• Excellent communication and negotiation skills
• Ability to work independently
• Computer literacy and ability to learn new systems
• Capacity to utilize a variety of office equipment
• Good communication skills, both verbally and in writing
• Ability to maintain professionalism and composure during challenging conversations
• Ability to retain patience and manage stress
• Skilled in negotiation

Benefits

• 25% Rent Discount at any AIR community
• Medical, dental, vision, and life insurance options
• HSA/FSA plans
• Short and long-term disability paid by the company
• 401(k) plan with employer matching contribution up to 6%
• Paid time off including vacation, sick time, and 14 holidays
• Paid parental leave of up to 16 weeks
• Tuition assistance program
• Commuter benefits
• Pet insurance
• Consumer discounts on various products and services
• Opportunities for ongoing professional development, leadership training, and career growth